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Frequently Asked Questions
- What is Oxymoney card?
value can be stored safely on RBI approved Oxymoney card, removing hassles of carrying cash and keeping a track of spends securely. - How can I use the value on card?
Oxymoney card works at all Rupay accepted merchant outlets for Secure online & offline Shopping, Bills payment, Fuel, buying Tickets, etc. - What is the actual amount for value on card?
value on card is 100% actual amount available for your online or offline shopping, Bills payment, Fuel refill, buying Tickets etc. - What happens to the unused amount ( value) on card?
value on card is always available for you in your card, just like your bank account; which never expires. You can use card number, CVV & PIN for shopping as per balance available. - Can I load more amount ( value) on the Oxymoney Card?
Yes, your Oxymoney cards are reloadable in nature and can be loaded by a simple scan and pay upon clicking the add money button. - Is there Usage Limit?
Usage limit is restricted to the balance available in the card & till the card validity has expired. - Is there a load amount or count Limit?
There is no minimum loading amount however the card can have a load of maximum amount of 2,00,000 at any given point of time. - What are the security features I have on my Card?
Your Card is powered by Rupay PIN based authentication for all purchases. The card cannot not be used, without your PIN; you always have the control. - I have a virtual card, can I get a physical card?
The fees for issuance of a physical card is 199/- plus GST. The request can be made by clicking the Physical card button, charges will be deducted from your card balance. - What are the possible reasons for transaction being declined?
e-mail: care @Oxymoney.com or call @ +91-9818830400, you can also check yourself-
1. If your card has not been activated or the date has expired
2. If the amount of the purchase exceeds the available balance
3. Your card has been blocked, reported lost or stolen
4. You have entered your PIN incorrectly
5. Any other technical issues.
Frequently Asked Questions
- What is Oxymoney card?
value can be stored safely on RBI approved Oxymoney card, removing hassles of carrying cash and keeping a track of spends securely.