Privacy Policy
PRIVACY POLICY
EBZZAAR.Com and its mobile application platform
(each a “Platform”) is a platform which allows the users to communicate
with each other directly either through direct messaging or through the mobile
application itself without any kind of intervention from EBZZAAR.Com. EBZZAAR.Com recognizes the importance of privacy as well as the importance of maintaining
the confidentiality of personal information. This Privacy Policy applies to all
products and services provided by EBZZAAR.Com and sets out how EBZZAAR.Com may
collect, use and disclose information in relation to Users of the Platform.
User may use EBZZAAR.Com's services and products via
Webportal or mobile device either
through mobile applications or mobile optimized websites. This Privacy Policy
also applies to such use of EBZZAAR.Com’s services and products.
All capitalized terms not defined in this document
shall have the meanings ascribed to them in the Terms of Use of the Platform,
which can be found here. Contracting entity shall be HIPPO International (herein
after referred to as ‘EBZZAAR.Com’ or ‘us’ or ‘our’).
1. COLLECTION OF
INFORMATION
a. User(s) privacy is
important to EBZZAAR.Com and EBZZAAR.Com have taken steps to ensure that EBZZAAR.Com do not collect more information from User than is necessary for EBZZAAR.Com to
provide User(s) with EBZZAAR.Com’s services and to protect User(s) account.
b. Information
including, but not limited to, User name, address, phone number, fax number,
email address, gender, date and/or year of birth and user preferences
("Registration Information") may be collected at the time of User
registration on the Platform.
c. In connection with
any communication or transaction and payment services or any other services
that you may avail using the Platform, information, including but not limited
to, bank account numbers, billing and delivery information, credit/debit card
numbers and expiration dates and tracking information from cheques or money
orders ("Account Information") may be collected, among other things,
to facilitate the sale and purchase as well as the settlement of purchase price
of the products or services transacted on or procured through the Platform.
d. EBZZAAR.Com record and
retain details of Users’ activities on the Platform. Information relating to
communication or transactions including, but not limited to, the types and
specifications of the goods, pricing and delivery information, any dispute
records and any information disclosed in any communication forum provided by us
and/or other affiliated companies of EBZZAAR.Com (“Activities Information”) may
be collected as and when the communication and / or transactions are conducted
through the Platform.
e. EBZZAAR.Com record and
retain records of Users’ browsing or buying activities on Platform including
but not limited to IP addresses, browsing patterns and User behavioural
patterns. In addition, we gather statistical information about the Platform and
visitors to the Platform including, but not limited to, IP addresses, browser
software, operating system, software and hardware attributes, pages viewed,
number of sessions and unique visitors (together "Browsing
Information").
f. Registration
Information, Account Information, Activities Information, and Browsing
Information are collectively referred to as User Data.
g. It is mandatory for
Users of the Platform to provide certain categories of User Data (as specified
at the time of collection). In the event that Users do not provide any or
sufficient User Data marked as mandatory, EBZZAAR.Com may not be able to
complete the registration process or provide such Users with HAUCH.club’s
products or services.
2. USE OF USER DATA
If you provide any User Data to EBZZAAR.Com,
you are deemed to have authorized EBZZAAR.Com to collect, retain and use that
User Data for the following purposes:
a. Verification of
User’s identity;
b. processing User’s
registration as a user, providing User with a log-in ID for the Platform and
maintaining and managing User’s registration;
c. providing User with
customer service and responding to User(s) queries, feedback, claims or
disputes;
d. to facilitate
communication between Users on the Platform and / or processing Users
transactions on the Platform;
e. performing research
or statistical analysis in order to improve the content and layout of the
Platform, to improve EBZZAAR.Com’s product offerings and services and for
marketing and promotional purposes;
f. subject to applicable
law, EBZZAAR.Com (including our affiliated companies and their designated
Service Providers may use User’s name, phone number, residential address, email
address, fax number and other data ("Marketing Data") to provide
notices, surveys, product alerts, communications and other marketing materials
to User(s) relating to products and services offered by EBZZAAR.Com or EBZZAAR.Com’s
affiliated companies;
g. if User voluntarily
submit any User information or other information to the Platform for publication
on the Platform through the publishing tools, then Users are deemed to have
given consent to the publication of such information on the Platform; and
h. making such
disclosures as may be required for any of the above purposes or as required by
law, regulations and guidelines or in respect of any investigations, claims or
potential claims brought on or against us or against third parties.
3. DISCLOSURE OF USER
DATA
a. User further agrees
that EBZZAAR.Com may disclose and transfer User Data to third party service
providers (including but not limited to data entry, database management,
promotions, products and services alerts, delivery services, payment extension
services, authentication and verification services and logistics services)
("Service Providers"). These Service Providers are under a duty of
confidentiality to EBZZAAR.Com and are only permitted to use User Data in
connection with the purposes specified in clause 2 herein above.
b. User(s) agree that EBZZAAR.Com may disclose and transfer User Data to EBZZAAR.Com’s affiliated companies and/or
their designated Service Providers.
c. When necessary EBZZAAR.Com may also disclose and transfer User Data to our professional advisers, law
enforcement agencies, insurers, government and regulatory and other organizations.
d. Any User Data
supplied by User will be retained by EBZZAAR.Com and will be accessible by our
employees, any Service Providers engaged by EBZZAAR.Com and third parties
referred to in clause 3 herein, for or in relation to any of the purposes
stated in Clause 2 herein above.
e. All voluntary
information uploaded by you on the Platform (including without limitation
information about your products, images, remarks, feedbacks etc. ) may be made
publicly available on the Platform and therefore accessible by any internet
user. Any voluntary information that User disclose to EBZZAAR.Com becomes public
information and User relinquishes any proprietary rights (including but not
limited to the rights of confidentiality and copyright) in such information.
User should exercise caution when deciding to include personal or proprietary
information in the voluntary information that User submits to EBZZAAR.Com or
uploads on the Platform.
f. HAUCH.club may share
User Data with third parties, including without limitation, banks, financial
institutions, credit agencies, or vendors to enable such third parties to offer
their products or services to such Users. While EBZZAAR.Com shall endeavour to
have in place internal procedures to keep User Data secure from intruders,
there is no guarantee that such measures/procedures can eliminate all of the
risks of theft, loss or misuse.
g. EBZZAAR.Com may
establish relationships with other parties and websites to offer User the
benefit of products and services which EBZZAAR.Com does not offer. EBZZAAR.Com may offer you access to these other parties and/or their websites. This Privacy
Policy does not apply to the products and services enabled or facilitated by
such third parties. The privacy policies of those other parties may differ from EBZZAAR.Com, and EBZZAAR.Com has no control over the information that User may
submit to those third parties. User should read the relevant privacy policy for
those third parties before responding to and availing any offers, products or
services advertised or provided by those third parties.
4. RIGHT TO UPDATE USER
DATA
Under the applicable laws, User have
the right of access to personal information held by EBZZAAR.Com and to request
updating / correcting the information.
5. COOKIES
EBZZAAR.Com uses "cookies" to
store specific information about User and track User(s) visits to the Sites. A
"cookie" is a small amount of data that is sent to User’s browser and
stored on User’s device. If User does not deactivate or erase the cookie, each
time User uses the same device to access the Platform, our services will be
notified of User visit to the Platform and in turn EBZZAAR.Com may have
knowledge of User visit and the pattern of User’s usage.
Generally, EBZZAAR.Com use cookies to
identify User and enable EBZZAAR.Com to i) access User’s Registration
Information or Account Information so User do not have to re-enter it; ii)
gather statistical information about usage by Users; iii) research visiting
patterns and help target advertisements based on User interests; iv) assist EBZZAAR.Com’s
partners to track User visits to the Platform and process orders; and v) track
progress and participation on the Platform.
User can determine if and how a cookie
will be accepted by configuring the browser which is installed in User’s device.
If User choose, User can change those configurations. If User reject all
cookies by choosing the cookie-disabling function, User may be required to
re-enter information on the Platform more often and certain features of the
Platform may be unavailable.
6. MINORS
The Platform and its contents are not
targeted to minors (those under the age of 18). However, EBZZAAR.Com have no way
of distinguishing the age of individuals who access our Platform. If a minor
has provided EBZZAAR.Com with personal information without parental or guardian
consent, the parent or guardian should contact EBZZAAR.Com’s Legal Department at
the address set out in clause 9 below to remove the information.
7. SECURITY MEASURES
EBZZAAR.Com employs commercially reasonable
security methods to prevent unauthorized access to the Platform, to maintain
data accuracy and to ensure the correct use of the information EBZZAAR.Com hold.
No data transmission over the internet or any wireless network can be
guaranteed to be perfectly secure. As a result, while EBZZAAR.Com tries to
protect the information EBZZAAR.Com hold, EBZZAAR.Com cannot guarantee the
security of any information the User transmits to HAUCH.club and Users do so at
their own risk.
8. CHANGES TO THIS
PRIVACY POLICY
Any changes to this Privacy Policy will
be communicated by us posting an amended and restated Privacy Policy on the
Platform. Once posted on the Platform the new Privacy Policy will be effective
immediately. Your continued use of the Platform shall be deemed to be your
acceptance to the provisions of the Privacy Policy. User agree that any
information EBZZAAR.Com hold about User (as described in this Privacy Policy and
whether or not collected prior to or after the new Privacy Policy became
effective) will be governed by the latest version of the Privacy Policy.
9. GRIEVANCE OFFICER
In accordance with
Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below:
Name –Hemant Kumar Sharma
Customer Service
Phone: +91-9461247247
Email: Reach@HAUCH.in
Time: Mon - Sat (10:00 AM - 07:00 PM)